Code of Conduct header

Code of Conduct

03/07/2017 05:00 PM

Ubisoft terms of Use

This Code of Conduct is supplemental to Ubisoft’s Terms of Use. Please refer to such terms for additional conduct rules.

Responsibility

Ubisoft cannot be held responsible for the actions or comments made by users in the various areas of the game, forums, website, or other social media outlets. Ubisoft reserves the right to remove any and all content published by a user without prior warning or notification.

Please note that a representative of Ubisoft will never ask you for your password.

Code of Conduct

When you play Tom Clancy’s Ghost Recon, you must respect other users and their user rights. The following points must be upheld by everyone, and will be enforced by the Ubisoft staff:

  • - Any suspected breach of the Code of Conduct or Terms of Use will lead to investigation by Ubisoft staff. Ubisoft reserves the right to suspend, ban, or delete any User’s account without prior warning or notice.
  • - When using the services provided by Ubisoft, users may not engage in or encourage any illegal behavior or communications concerning such.
  • - Users will follow all instructions given to them by the Ubisoft staff. Non-compliance of the user regarding any request made by an Ubisoft employee will be considered a breach of the Code of Conduct, and may lead to account suspension or revocation.
  • - The User will respect the rules detailed in this Code of Conduct when using the services offered by Ubisoft and the Tom Clancy’s Ghost Recon game. The following list of forbidden conduct gives examples of unacceptable behavior, but should not be considered exhaustive.

Forbidden Conduct

  • - It is forbidden to harass or bully other players via verbal or written communications. Ubisoft will not tolerate any form of harassment and may be obligated to suspend or ban any player account should harassment occur.
  • - It is forbidden to publish pornographic or sexually explicit content via the mediums made available to the player by Ubisoft.
  • - Any language or content deemed illegal, dangerous, threatening, abusive, obscene, vulgar, defamatory, hateful, racist, sexist, ethically offensive or constituting harassment is forbidden. This includes use of the above on the forums, the website, via the in-game chat, or over VOIP.
  • - Impersonation of any other player or Ubisoft employee is strictly forbidden.
  • - Any conduct which interrupts the general flow of gameplay in the game client, forum, website or any other Ubisoft medium is forbidden. This includes but is not limited to, spamming, advertising or soliciting other products.
  • - Verbal or written abuse targeted toward an Ubisoft employee will not be tolerated, and may result in account suspension or deletion.
  • - It is forbidden to repost any moderated content on the website or forums. Please contact a Community Manager directly if you have any questions on why a post or thread was edited or removed.
  • - Exploitation of any new or known bug or glitch for personal gain is strictly forbidden and may result in character rollback, account suspension or revocation.
  • - Any attempt to edit, corrupt or change game or server code is strictly prohibited. Any such behavior will result in the immediate cancellation of the account, and may even give rise to personal liability and/or penal penalties.
  • - Use of third-party hacking, cheating or botting clients is strictly prohibited.
User & Taskforce or event names

The following rules clarify the types of names that you may not use:

  • - You may not use a name that is contrary to the Code of Conduct. This includes the use of names of a hateful, racist, defamatory, ethnically offensive, obscene, vulgar or sexually explicit nature, as well as any other offensive wording.
  • - You may not use names that lead to the harassment or slander of other users.
  • - You may not use the name of any Ubisoft employee.
  • - You may not use a name of a character, object or product covered by copyright or trademark.
  • - You may not use a name from popular culture or the media.
  • - You may not use a name with a religious or historical connotation.
  • - You may not use a name linked to a terrorist organization or activity.
  • - Ubisoft strictly reserves the right to use the names linked to the Tom Clancy’s Ghost Recon license.
  • - You may not use a name that refers to an illness, medicine, drug or alcohol.
  • - You may not use any name that breaks any of the aforementioned rules via the association of the first name and surname.
  • - You may not use a name containing spelling mistakes or written in such a way as to break one of the aforementioned rules.

Account Security

The user alone is responsible for the security of his/her account, including protecting his/her system and account from being compromised.

Nevertheless, Ubisoft vows to assist you if you think that your account security is threatened or has been compromised. If an account turns out to have been stolen or used by an unauthorized third party, further investigation will be made by Ubisoft staff, during which time the account may be blocked.

Ubisoft does not guarantee compensation for any damages caused by fraudulent use of an account. Only the results of the investigation can determine the necessary action.

Any act of account piracy or theft will be punished and may give rise to personal liability or penal penalties for the guilty party.

Customer Service

Customer Service is there to help you with any problem you may come across in the game. You can contact them via the game or the site, in the support area. Here is a non-exhaustive list of what Customer Service can do for you:

  • - You will receive a quick reply to your questions and problems, depending on the workload of the Customer Service department.
  • - We will do our utmost not to intervene in or interfere with the game unless it is absolutely necessary during our work.
  • - All our users are treated equally.
  • - Any incident that may be interpreted as breaking the rules will be subject to further investigation. The benefit of the doubt will be given to the user before any action is taken.
  • - All sanctions will be applied as quickly as possible, depending on the seriousness of the breach, the circumstances and your account history.
  • - All correspondence between the user and Customer Service is private. It will not be divulged to other users, unless required by law.
Disciplinary Policy

Ubisoft wishes to offer Users a welcoming game environment, both during gameplay and in the forums or website. However, a breach of the Code of Conduct may occur. When this happens, Customer Service will investigate further and will make every attempt to be just and fair with the people involved. Depending on the seriousness of the breach and the players' history, Customer Service may decide to take the following action:

  • - It is possible that there will be no sanctions.
  • - A warning may be sent to the player who has committed the breach. The warning will be noted on their account.
  • - A player may have his characters data restored to a previous state if any of his characters gained in-game progress by means that are in violation of this Code of Conduct. The penalty will be noted on their account.
  • - A player may be muted from in-game communication features for a period of time ranging from a few hours to a few days. The penalty will be noted on their account.
  • - A player may be suspended for a period of time ranging from a few hours to a few days. The penalty will be noted on their account.
  • - A player may have their game account terminated. This means that their access to the game will be blocked until an unspecified date.

Below are examples of behaviour that could lead to your account being banned from playing online or restricting your access in other ways from the game:

Cheating / Modding / Hacking

Player is running a modified or otherwise unauthorized version of the game client or a third party software which provides any sort of unfair advantage (wallhacks, aimhacks…) or causing a detriment to other players’ experience:

Maximum penalty is permanent ban

Offensive Language or Behavior / Threats

Posting or publishing (public forums, private chats or VOIP) any language or content that is in violation of this Code of Conduct

  • * First offense: warning
  • * Multiple offenses: temporary to permanent ban

Harassment

Harassing or serious bullying other players via verbal or written communications in and outside the game (public forum, website, private chats or VOIP)

  • * First offense: warning
  • * Multiple offenses: temporary to permanent ban

Exploiting

Triggering and using a bug or glitch, or bypassing established game rules by to gain a significant advantage or skip progression steps otherwise necessary.

  • * First offense: account rollback and temporary suspension
  • * Multiple offenses: temporary to permanent ban

Advertising / Spamming

Disrupting the conversation flow for personal or commercial purposes with repeated posting of a similar nature.

  • * First offense: warning
  • * Multiple offenses: temporary to permanent ban

Phishing / Scamming

Any attempt to fraud or mislead other players to gain personal or financial advantage, including but not limited to: personal information, credit cards etc.

* Duration of a suspension will be decided at Ubisoft’s discretion, on a case by case basis.

* Actual disciplinary action may differ from the list of examples depending on the severity of the behavior and shall be decided at Ubisoft’s discretion, on a case by case basis

Disputing Account Sanctions

If you have a question or wish to dispute an account sanction that you have incurred, please send a request to Customer Service by using the contact options found on our customer support portal. Please be sure to include all relevant information. We will reply to your questions as promptly as possible.

Please Respect the Code of Conduct

Help us make this site, the game, the website and the forums a welcoming community space. Respect the Code of Conduct and encourage others to do the same. If you meet players who are not familiar with the Code of Conduct, politely encourage them to read it.

Patch_notes_2_thumb

Title Update 2: Patch Notes

We would like to announce the patch notes for our Title Update 2, available on PC on March 22nd and PS4 and Xbox One on March 23rd during morning UTC.

03/24/201709:00 AM

Read more

grw_ubiblog_music_thumbnail_03092017

SOUNDTRACK INSPIRED BY WAR WITHIN THE CARTEL NOW AVAILABLE

Ghost Recon Wildlands: War Within The Cartel now has its own companion soundtrack.

03/08/201706:00 PM

Read more

Open letter thumb

A message from the Development Team

Ghost Recon Wildlands is launching today! Please read these words from the dev team.

03/07/201706:00 PM

Read more

Code of Conduct Thumb

Code of Conduct

Become familiar with game's code of conduct

03/07/201705:00 PM

Read more

grw_pcrequirements_thumbnail_03012017

PC Version Overview

Let’s talk about PC version

03/03/201706:00 PM

Read more

availability_thumb

Game availability

Learn more about the availability of Tom Clancy’s Ghost Recon Wildlands on your platform.

03/03/201706:00 PM

Read more

Post_launch_thumb

Beyond March 7: The Post-Launch Recap of Tom Clancy’s Ghost Recon Wildlands

Post-launch plans for Tom Clancy’s Ghost Recon Wildlands.

03/02/201706:00 PM

Read more

grw_screenshot_03012017_580x310

Get to Know the Ghosts in a New Novel

Taking down the Santa Blanca cartel in Ghost Recon Wildlands will be no simple task for the elite team of U.S. Special Forces operators known as the Ghosts, but this isn’t their first rodeo.

03/01/201706:00 PM

Read more

GRW_WALLPAPER_Skull_580x310

GHOST RECON WILDLANDS BETAS BREAK UBISOFT RECORD

The recent beta phases for Ghost Recon Wildlands gave players a taste of what it’ll take to fight the Santa Blanca drug cartel in the Bolivian wilderness, and as it turned out, a lot of you were eager to squad up and hit the ground.

03/01/201706:00 PM

Read more

Don_Winslow_thumb

Meet Don Winslow, Co-Author of the Cartel-Themed Narrative for Tom Clancy’s Ghost Recon Wildlands

Watch our interview with world famous author, Don Winslow.

02/24/201706:00 PM

Read more

HUD Thumbnail

Difficulty and HUD: a challenge adapted to your tastes

Find out how the gameplay of Ghost Recon Wildlands can be adapted to your gaming skills and expectations.

02/23/201706:00 PM

Read more

grw_screenshot_HQ__thumbnail_022317

GHOST RECON HQ, FIGHT FOR BOLIVIA EVERYWHERE YOU GO

Find friends, create task forces and expand your game experience with our new community tools

02/23/201706:00 PM

Read more

grw-news-unidad-thumbnail

Play the Open Beta and gain access to extra missions!

Players who participate in the open beta or participated in the closed beta (and will play the game by March 31) will get access to the Unidad Conspiracy reward, which includes three exclusive missions set in the Media Luna region, one of the Unidad strongholds.

02/21/201706:00 PM

Read more

Thumbnail

The Faction War of Ghost Recon Wildlands

In addition to the battle between the Ghosts and the Santa Blanca drug Cartel, another war is raging in Bolivia. Two other factions fight for their country: Unidad and the Kataris 26. Learn more about them.

02/17/201706:00 PM

Read more

WWTC_PreviewKeyArt

War Within the Cartel available now on Amazon Instant Video

What does it take to run one of the most powerful drug cartels in the world?

02/16/201702:00 PM

Read more

[2017-02-16] Ghost Recon Open Beta announce-thumb

Ghost Recon Wildlands Open Beta Announced

We are really excited to announce that the Tom Clancy’s Ghost Recon Wildlands open beta will take place from February 23 at 6 am EST to February 27 at 6 am EST! You can now pre-load the open beta on all platforms here: www.ghostrecon.com/beta

02/16/201709:00 AM

Read more

Thumb Fankit 3

Ghost Recon Fankit 3.0

Check out the newly updated Fankit!

02/15/201706:00 PM

Read more

grw_ubiblog_redirect_580x310_021317

AWARD-WINNING WRITERS LEND THEIR EXPERTISE TO GHOST RECON WILDLANDS

In the Bolivia of Ghost Recon Wildlands, the Santa Blanca cartel has all but taken over the country, turning it into a narco-state and exercising immense control across every facet of society.

02/10/201706:00 PM

Read more

THUMB CARTEL OPERATIONS

Cartel Operations: The Santa Blanca Cartel’s Four Pillars

Learn how to tear down the four areas of operation that keep the cartel alive

02/10/201709:00 AM

Read more

THUMB CARTEL

Ghost Recon Intel: The Santa Blanca Cartel

Watch our latest video to learn more about the Ghosts’ adversaries

02/10/201709:00 AM

Read more

THUMB

Introducing Ghost Recon Network and Ghost Recon HQ

Find friends, create task forces and expand your game experience with our new community tools

02/03/201709:00 AM

Read more

Coop_101_thumb

Intel: Co-op 101

Learn everything you need to know about co-op in Ghost Recon Wildlands

02/02/201706:00 PM

Read more

Character_evolution_Thumb

Fight, Learn, Evolve: Character evolution

Learn more about the skill system and character upgrades in Tom Clancy’s Ghost Recon® Wildlands.

01/31/201709:00 AM

Read more

BOWMAN THUMBNAIL

INTEL: Karen Bowman Dossier

Learn More About Operation Kingslayer’s CIA Case Officer

01/27/201711:00 AM

Read more

[2017-01-27] WD2 Free Trial News Promo - THUMB

Watch_Dogs 2 Free Trial!

Enter the hackers’ world with the free trial...

01/27/201709:00 AM

Read more

SANTERA THUMBNAIL

La Santera, The Saint Maker

Learn more about Maria Mendez, The Saint Maker

01/26/201709:00 AM

Read more

[2017-01-25] Collector Edition Uplay Promo - THUMB

Ghost Recon Wildlands Collector's Edition

Limited Time Offer: Guaranteed Closed Beta Access with Purchase.

01/25/201702:00 PM

Read more

[2017-01-25] UbiBlog Coop Preview - THUMB

THE UNFORGETTABLE MOMENTS OF CO-OP PLAY

The UbiBlog found themselves whooping with joy, cackling with glee, or just staring in stunned appreciation at what they had just done.

01/25/201703:00 PM

Read more

Closed_Beta_101_thumb

CLOSED BETA GUIDE

Today, we are thrilled to finally reveal the dates of this new and important milestone before the release of the game on March 7th!

01/25/201709:00 AM

Read more

SOLO THUMBNAIL

Locate and Extract the Infamous La Santera: Mission Walkthrough

Study your environment, use combat resources, and give orders to your AI teammates to catch a dangerous cartel member in this new gameplay video.

01/25/201709:00 AM

Read more

grw-news-thumbnail580x310

The Sounds of the Wildlands

Learn more about the sounds of the rich world of Bolivia

01/13/201709:00 AM

Read more

WWTC_PreviewKeyArt

Ubisoft and Amazon to Create Tom Clancy's Ghost Recon Wildlands: War Within The Cartel

Ubisoft is teaming up with Amazon and Twitch to create a special 30-minute live-action story based on Tom Clancy's Ghost Recon Wildlands.

01/12/201709:00 AM

Read more

ALAIN THUMBNAIL

Composing for Tom Clancy’s Ghost Recon Wildlands: Alain Johannes

Tom Clancy’s Ghost Recon Wildlands composer, Alain Johannes, shares his experience composing for the game.

01/11/201709:00 AM

Read more

Mission_structure_thumbnail

From the get-go to El Sueño: mission structure

Learn more about the options that are given to you to reach the leader of the Santa Blanca Cartel and take him down.

12/22/201606:00 PM

Read more

grw_blog_openworld_580_310

BUILDING A REACTIVE WORLD

Flying in a helicopter over Ghost Recon Wildlands’ version of Bolivia gives you a moment to take in the vastness of the world the development team has built – one of Ubisoft’s biggest yet.

12/22/201606:00 PM

Read more

Vehicles_thumbnail

The Vehicles of the Wildlands

Learn to Traverse the Wildlands Like a Ghost

12/20/201606:00 PM

Read more

[2016_12_05]_El_Muro_Thumbnail

El Muro, The Wall

Learn more about the cartel’s head of security

12/15/201606:00 PM

Read more

[2016_12_08]_El_Yayo_Thumbnail

El Yayo, The Grandfather

Get some intel on the man behind Santa Blanca’s drug production

12/15/201606:00 PM

Read more

GRW_BetaNews_580x309

Sign Up For A Chance to Play the Ghost Recon Wildlands Beta

Are you ready to become a Ghost? You can now register for a chance to play the Tom Clancy's Ghost Recon Wildlands Beta.

12/06/201609:00 AM

Read more

thumb_shooting_sensations

Providing realistic shooting sensations with Tom Clancy’s Ghost Recon Wildlands

In Tom Clancy’s Ghost Recon® Wildlands, weapons are key. The development team pays a lot of attention to what the player feels when shooting, whether in third or first person, in order to provide the most authentic, as well as the funniest possible, experience.

12/01/201609:00 AM

Read more

ARSENAL THUMBNAIL

THE GHOST ARSENAL

Discover an overview of the weapon types available in Tom Clancy’s Ghost Recon® Wildlands.

11/29/201609:00 AM

Read more

THUMBNAIL FREEDOM OF CHOICE

Ghost Recon Intel: Freedom of Choice

Learn how your actions will impact the game

11/17/201606:00 PM

Read more

Thumbnail playstyles

Play as you are – Playstyles

Tom Clancy’s Ghost Recon® Wildlands grants you total freedom to play the way you want. Learn more about different approaches you can use to complete your missions.

11/10/201609:00 AM

Read more

EN THUMBNAIL GHOSTS BIO 2

Meet the Ghosts | Part 2

Introducing Assault Midas and Sniper Weaver.

11/03/201609:00 AM

Read more

THUMBNAIL GHOST UNIT

Ghost Recon Intel: The Ghost Unit

Learn more about the elite unit known as the Ghosts. 

10/28/201609:00 AM

Read more

Ghost_bios_1_thumb

Meet the Ghosts | Part 1

Introducing Team Leader Nomad and Engineer Holt.

10/19/201606:00 PM

Read more

Gear_up_thumbnail

Gear Up! The Tools of the Ghosts

Discover today an overview of the tools at your disposal in Ghost Recon Wildlands.

10/13/201606:00 PM

Read more

3

El Pozolero, The Stewmaker

Learn more about El Pozolero, target of the Ghost Unit in our latest walkthrough video.

10/03/201610:00 AM

Read more

3

Walking through the lion’s den: El Pozolero mission – stealth approach

In the E3 2016 walkthrough demo, the Ghosts had to capture and extract El Pozolero – the Stewmaker – one of the main villains of the cartel. The mission took place in the light of the day, and the camp was heavily guarded. Now let’s see what could have happened in other circumstances, if for instance the Ghosts had chosen to wait for the night to capture him.

10/03/201610:00 AM

Read more

charasmith_thumb

CUSTOMIZATION 101: Charactersmith

With hundreds of options, including gender, ethnicity, hair, clothing, tattoos, and gear, each player will be able to craft their own unique and remarkable Ghost. Discover everything you need to know about Charactersmith here.

08/17/201606:00 PM

Read more

gunsmtih_thumb

CUSTOMIZATION 101: Gunsmith

The Gunsmith is back in Tom’s Clancy’s Ghost Recon® Wildlands.

08/17/201606:00 PM

Read more

VOD_Thumb

The E3 2016 streams are live!

Lead Game Designer Dominic Butler and Narrative Director Sam Strachman went live during E3 to share more insights about the game

08/02/201609:00 AM

Read more

New Component

In the shoes of the E3 2016 Tom Clancy’s Ghost Recon Star Players

Ubisoft Star Players get hands-on in the fight against the Santa Blanca drug cartel during E3 2016

07/28/201606:00 PM

Read more

grw-influencers-small

YouTubers Go Hands-On with Ghost Recon Wildands

At E3 2016, eight YouTube gaming stars got the chance to try out Ghost Recon Wildlands’ four-player cooperative action.

06/29/201609:00 AM

Read more

ubiblog-coop-581x310

COOPERATIVE TACTICS Q&A WITH DOMINIC BUTLER

Ghost Recon Wildlands is a huge open-world game, and it was playable for the first time at E3 2016.

06/23/201601:00 PM

Read more

grw-editon-article-sml

GET ALL THE DETAILS ON THE DIFFERENT EDITIONS OF GHOST RECON WILDLANDS

You choose your way to play in Ghost Recon Wildlands, and there’s an edition that’s right for you!

06/15/201602:00 PM

Read more

ubiblog-4cool-things-581x310

4 COOLEST THINGS IN THE E3 2016 DEMO

Playable for the first time at E3 2016, Ghost Recon Wildlands is giving attendees a chance to jump into a small slice of Bolivia – specifically the province of San Mateo – for a two-part mission in which the Ghosts investigate the disappearance of 300 people.

06/15/201601:00 PM

Read more

thumb_streamingschedule

Streaming Schedule

Ghost Recon Wildlands team is live today at 3:15PM PDT and 8:30PM PDT, don’t miss it!

06/14/201606:00 PM

Read more

grw-video-article-sml

Tom Clancy's Ghost Recon Wildlands Hits E3 With Three New Videos

Tom Clancy's Ghost Recon Wildlands is back in the spotlight at E3 in a very big way, with a release date and three new videos that show the Ghosts in action against their new enemy, the Santa Blanca Cartel.

06/14/201606:00 PM

Read more

Sueno_thumbnail

El Sueño, the Leader

Learn more about the powerful leader of the Santa Blanca Cartel

06/13/201609:30 PM

Read more

Nidia_thumbnail

Nidia Flores, the Beauty Queen

Introducing the Head of Trafficking: La Reina de Belleza

06/13/201609:30 PM

Read more

Cardenal_thumbnail

El Cardenal, the Spiritual Advisor

Learn more about the Head of Influence: El Cardenal

06/13/201609:30 PM

Read more

thumb_fankit

Ghost Recon Fan Kit 2.0

Discover the new version of Ghost Recon Wildlands fan kit: artworks, wallpapers, logo and more!

06/13/201606:00 PM

Read more

580x309px_GRW_NEWS-generic

Ghost Recon Wildlands Infiltrates Consoles, PC on March 7

Discover a vast open world and strategize with friends to take down the Santa Blanca Cartel

06/13/201601:00 PM

Read more

[2016-05-26] Launch News: UbiBlog We Are Ghosts - THUMB

New 'We Are Ghosts' Trailer Highlights Ghost Recon Wildlands Open World

The Ghosts are back in a new trailer that shows off the diversity of Ghost Recon Wildlands' expansive open-world set in Bolivia.

05/26/201609:00 AM

Read more

[2016-05-26] Launch News: Instagram Account - THUMB

Get a Closer Look at The World of Ghost Recon Wildlands With Instagram

The new Instagram channel for Ghost Recon Wildlands will give fans a deeper look inside the game.

05/26/201609:00 AM

Read more

grw_news_announcement_e3_thumb

Tom Clancy’s Ghost Recon Wildlands announced at E3!

We are very thrilled to finally be able to show you what’s in store for the future of the Ghost Recon franchise.

06/15/201511:30 PM

Read more

grw_news_reveal_trailer_thumb

Ghost Recon Wildlands – Reveal Trailer

Bolivia, a few years from now. The country has become the largest cocaine producer in the world.

06/15/201511:00 PM

Read more

grw_news_open_letter_thumb

Dear Ghosts

A message from the dev team

06/15/201510:30 PM

Read more

+ news